Michelin Bus National Tire Repair Competition Concluded Successfully

On October 26, 2012, the 2012 Michelin Truck Bus National Tire Repair Competition successfully concluded in Shanghai. After a fierce and controversial finals, technicians from Shanghai Yicheng Tire Trading Co., Ltd. finally came to the fore and won the championship of the current tire refinishing competition. The competition lasted for one month. The content of the assessment was one of the advanced service operations in the standardized process of the card and bus specialty store. Through a reasonable competition mechanism, we will further standardize the standardized operation procedures of the truck and bus specialty stores and upgrade the professional capabilities of the tire repair service so as to provide safer, higher-quality tire repair services for the majority of users.

Mr. Xia Maoting, senior vice president of Michelin (China) Investment Co., Ltd., said: "In the first half of this year, we successfully hosted the Michelin Card Bus National Skills Competition. The content of this competition has higher requirements than before. The security issue is a topic that can not be ignored in the transportation industry and is the most concern for Michelin.I believe that through the reasonable competition and incentives of such events, we will continue to strengthen the professionalism and service capabilities of the various card and bus specialty stores across the country, and provide better services for users. Safer, more professional technical guidance and services."

Photo of winner

It is reported that 108 truck and bus specialty stores from 81 cities across the country participated in this competition. After a series of 11 preliminary matches across the country, a total of 12 technicians entered the finals. The finals also took the two-stage patch repair and the stuffed patch repair as the examination contents. After three rounds of competition, a champion, two runners-up and three runners-up were decided.

There are five standard operating procedures for the Michelin Bus and Coach Store. The first one is store image and human resource management; the second item is safety system and basic service operation; the third item is in-store sales method; the fourth item is advanced service operation; the fifth item is software management. The competition is aimed at the fourth item, which is the main content of the assessment. A total of 18 assessment points have been set up, in particular, the relevant procedures for grinding and wound treatment have been specified in detail. For example, the use of low-speed grinders and high-speed grinders in different situations, cleaning of the inside and outside of the wound, wound identification and measurement, filling of the inner and outer wounds, and an estimate of the final curing time Judging the technical level and operating specifications of technicians.

Due to the importance of tire repair projects for safe driving, in 2012 Michelin carried out 14 training techniques in Beijing and Shanghai respectively. The course lasted four days and the number of participants was nearly 150. In order to ensure the quality of training, one-to-one or one-to-two training models are used to train and display repairing areas. At the same time, Michelin has also joined the industry's famous tire repair company, launched a professional repair of technical manuals, video discs, and promotional animation video and other information to help technicians to further improve the repair technology.

The Michelin Bus and Coach Specialty Store is a high-end storefront that focuses on the sales, consulting, and service of truck and bus tire users and is dedicated to becoming a model of professional tire service in China. The Michelin Bus and Coach Store not only has a unified national storefront image, but also has a unified layout, decoration and service standards. Users can enjoy Michelin's tire disassembly, inflator, drive shaft tire exchange, dynamic balancing, tire positioning, front-wheel steering axle tire exchange, groove ditching, refurbishment and many other professional services in a clean and comfortable environment. These services are directly related to the day-to-day safe operation of trucks and buses, the reduction of vehicle operating costs, and the improvement of transportation efficiency.

In May 2007, the first Michelin Truck and Bus Specialty Store opened in Sanhe, Hebei Province, creating a brand-new concept for the retail service channels of card passenger car tyres. With its mature business model, the Michelin Bus and Coach Store has achieved rapid development over the next five years. At present, the Michelin Bus and Coach Store has 115 stores and covers 84 cities across the country. Other countries, such as Thailand, India, Malaysia, Europe, and the Middle East have borrowed from their successful models. With professional services, Michelin helps users successfully reduce operating costs while also improving the safety of transportation.